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Frequently asked questions
Everything about shipping, returns, warranty, sizing and paying. Still stuck? Contact us.
Shipping & returns
Yes — we ship worldwide. Rates and delivery times are calculated at checkout from your address, and every parcel is tracked from our door to yours. Most domestic orders arrive within a week.
You have 30 days from delivery to return or exchange anything unworn and unwashed. Start from the contact page with your order number and we will send a prepaid label where available.
Orders placed before noon ship the same business day; everything else leaves within two business days. You will get tracking by email the moment your parcel moves.
Quality & warranty
Stitching faults, faulty trims and mis-sized labelling under normal wear. If a seam fails or a fastening breaks within 30 days, we repair or replace the piece — just send a photo through the contact form.
Machine wash cold with like colours and hang to dry. Skip the tumble dryer and the iron-on-print areas, and your knits will hold their shape for years.
Our cuts run true to size with a slightly relaxed body. If you sit between sizes or prefer a closer fit, size down — and check the measurements on each product page.
Payment & promos
Where our checkout offers it, qualifying orders can be split into interest-free installments. Available plans appear automatically at checkout before you pay — nothing to apply for.
Newsletter subscribers get 10% off their first order, and we run a small number of seasonal offers each year. Join the list in the footer and you will hear about every one.
All major credit and debit cards through our secure checkout, plus whatever wallets your region supports. Card details never touch our servers — payment is handled by our certified provider.
Still need a hand?
Send us a message with your order number (if you have one) and we will get back to you within one business day.
Contact us